London hotel staff score badly in politeness survey

European tourists have branded London as one of the worst places in the Britain to find polite hotel staff.

London hotel staff – down the ratings for politeness says a new survey
Image by Duncan / CC BY 2.0

The city traipsed in 10^th of 12 British cities rated in a Europe-wide survey by Hotel.info, the reservation company.

Overall the research was bad news for UK hotels which, along with those in Russia, scored the lowest marks in a survey where Finland led the way followed by Germany and Austria.

In a section referring specifically to friendliness and competence of hotel staff across European capitals, London trailed in at the back of the field as Budapest took the honours in first place.

A spokesman for Hotel.info spokesman said that while British friendliness was renowned, hotel staff “do not score highly.”

The friendliness staff in the UK were located in Yorkshire with Sheffield followed by Leeds in the table, the Evening Standard reported. Bristol and Cardiff also fared well ahead of London in the listings.